Legal Documents

This Master Terms and Services Agreement ("Agreement") is a binding contract between you ("Customer") and organicstack.com ("OrganicStack," "we," or "us"). This Agreement governs your access to and use of the Services provided by OrganicStack.

This Agreement becomes effective when you click the "I Accept" button or by accessing or using the Services (the "Effective Date"). By doing so, you (a) acknowledge that you have read and understand this Agreement; (b) confirm that you have the authority to enter into this Agreement, and if entering for an organization, have the legal authority to bind that organization; and (c) accept this Agreement, agreeing to be legally bound by its terms.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE CLICK THE "I DECLINE" BUTTON OR DO NOT ACCESS OR USE THE SERVICES.

1. Definitions

• "Aggregated Statistics": Data and information related to Customer's use of the Services, used by OrganicStack in an aggregated and anonymized manner, including to compile statistical and performance information related to the operation of the Services.
• "Arbitration Agreement": The mandatory individual arbitration provision in Section 11(b).
• "Authorized User": Customer's employees, consultants, contractors, and agents who are authorized by the Customer to access and use the Services.
• "Class Action/Jury Trial Waiver": The class action/jury trial waiver provision in Section 11(c).
• "Confidential Information": Information about either party's business affairs, products, confidential intellectual property, trade secrets, and other proprietary information, whether orally, in writing, or electronic form. Confidential Information does not include information that is publicly known, already known by the receiving party, lawfully obtained from a third party, or independently developed by the receiving party.
• "Customer," "you," or "your": Refers to you and your Authorized Users.
• "Customer Account": The account created by you on the Services, including subscriber accounts and any self-service Demonstration Account used to evaluate the Services.
• "Demonstration Account" or "Demo Account": A limited-time or evaluation Customer Account and associated workspace that OrganicStack may provision—without requiring an Order Form or paid subscription under the Term—so you can try the Services before purchase. Demonstration Accounts are subject to demo-specific lifecycle, retention, and feature limits stated in Section 13(d) and communicated in-product or at signup.
• "Customer Property": Includes (i) the Input, (ii) the Output, and (iii) any other content, materials, or data provided by the Customer for processing through the Services.
• "Documentation": OrganicStack's user manuals, guides, FAQs, and other instructional materials provided electronically and available at https://organicstack.com.
• "Feedback": Any suggestions, comments, or recommendations provided by you regarding the Services.
• "Input": Information you enter into the Services.
• "Intellectual Property Rights": All current and future intellectual property rights, including patents, copyrights, trademarks, and trade secrets.
• "OrganicStack Property": Includes (i) the Services, (ii) the Documentation, and (iii) all content, materials, and software provided by OrganicStack, excluding the Output.
• "Output": The results generated by the Services based on the Input provided by you.
• "Privacy Policy": The privacy policy available at https://organicstack.com/privacy-policy.
• "Services": The online services, website, and software provided by OrganicStack as detailed on its website.
• "Term": The duration of this Agreement, which starts on the Effective Date and continues for the period of your active subscription to the Services.
• "Third-Party Products": Products, content, services, or other materials owned by third parties and accessible through the Services.
• "User" or "Users": All visitors, users, and others who access the Services.
• "User Accounts": Different types of accounts for different types of Users.

2. Access and Use

(a) Eligibility

This Agreement is a contract between you and OrganicStack. You must read and agree to it before using the Services. You may use the Services only if you can form a binding contract with OrganicStack and comply with all applicable laws and regulations. Users under 13 years old (or under 16 years old in Europe) are strictly prohibited from using the Services. The Services are not available to Users previously removed by OrganicStack.

(b) Provision of Access

Upon payment of fees and compliance with this Agreement, OrganicStack grants you a revocable, non-exclusive, non-transferable, non-sublicensable, limited right to access and use the Services during the Term, solely for your internal business operations by Authorized Users.

(c) Documentation License

OrganicStack grants you a non-exclusive, non-transferable license for Authorized Users to use the Documentation during the Term for your internal business purposes in connection with the Services.

(d) Accounts

Your Customer Account provides access to services and functionality that we may establish from time to time. If you open a Customer Account on behalf of an organization, "you" includes both you and that organization. By connecting to OrganicStack with a third-party service, you grant us permission to access and use your information from that service.

(e) Use Restrictions

You agree not to engage in prohibited activities, such as copying or distributing any part of the Services, using automated systems to access the Services, transmitting spam, interfering with security, uploading viruses, collecting personal information, or using the Services for unlawful purposes.

(f) Aggregated Statistics

OrganicStack may monitor and collect Aggregated Statistics based on your use of the Services. All rights to Aggregated Statistics belong solely to OrganicStack, provided they do not identify you or your Confidential Information.

(g) Reservation of Rights

OrganicStack reserves all rights not explicitly granted in this Agreement.

(h) Suspension

OrganicStack may suspend or terminate your access to the Services without notice for reasons including security threats, unlawful activities, or other violations of this Agreement.

(i) Changes to the Services

OrganicStack may change, suspend, or terminate the Services at any time without notice.

(j) Processing of Personal Data

OrganicStack does not require Personal Data for effective use of the Services. If you provide Personal Data, a Data Processing Addendum ("DPA") must be executed.

(k) In-Product Cookies

OrganicStack uses cookies to ensure secure and reliable use of the Services. The In-Product Cookie Policy, accessible at https://organicstack.com/cookies, applies.

(l) Demonstration (Demo) Accounts

OrganicStack may offer self-service Demonstration Accounts and associated workspaces ("demo tenants") for evaluation. Except as expressly stated otherwise in this Section, your use of a Demonstration Account is governed by this Agreement, the Acceptable Use Policy, and the Privacy Policy in the same manner as a paid subscription—your Customer Property, credentials, and usage of the Services are processed under the same substantive rules (including security and confidentiality obligations) as for production accounts, subject to any feature, capacity, or integration limits OrganicStack applies to demos.

To verify eligibility, OrganicStack may collect and process information you submit on the demo request flow (such as name, email, website URL, and publisher-related verification data). For certain verification steps—such as confirming a Publisher plugin credential—OrganicStack does not intend to persist the raw plugin credential on the demo tenant after successful provisioning; fingerprints or other non-recoverable references may still be retained for fraud prevention and duplicate-signup prevention in accordance with the Privacy Policy.

Lifecycle and deletion. Demonstration Accounts are for evaluation—not production reliance. OrganicStack may suspend, downgrade, deactivate, archive, or permanently delete all or part of your demo tenant, Customer Property, backups, or related records—with or without prior notice—when an evaluation ends, limits are exceeded, upon extended inactivity as defined below, for abuse or policy violations, when you upgrade so that data migrates pursuant to OrganicStack upgrade procedures (if offered), or for operational reasons. Unless OrganicStack notifies you otherwise in-product or by email at the time of signup, "extended inactivity" means no successful authenticated login to your demo workspace for at least ninety (90) consecutive calendar days after the workspace is provisioned or last accessed, whichever OrganicStack relies on operationally—OrganicStack reserves the right to delete sooner if an explicit shorter expiration is stated in onboarding or in-application messaging. Deleted demo data generally cannot be recovered; you should export any material you wish to retain before inactivity thresholds or communicated expiration dates.

Commercial terms.Fees, billing cycles, refunds, renewal, Order Forms, and "trial" billing language in Section 5 apply only when you subscribe to paid Services—not to free Demonstration Accounts unless separately stated when you subscribe.

3. Intellectual Property Rights

(a) Customer Property

You retain ownership of your Customer Property. By submitting Customer Property to the Services, you grant OrganicStack a license to use it in connection with the Services. You are responsible for ensuring that your Customer Property does not violate any laws or third-party rights.

(b) OrganicStack Property

All Intellectual Property Rights related to OrganicStack Property belong to OrganicStack. You may not use OrganicStack Property for any purpose not expressly permitted by this Agreement.

(c) DMCA Notice

OrganicStack respects intellectual property rights and will respond to DMCA notices of alleged infringement.

4. Customer Responsibilities

(a) Acceptable Use Policy

You agree to comply with OrganicStack's Acceptable Use Policy and all applicable laws.

(b) Account Use

You are responsible for all use of the Services under your account, including any actions by Authorized Users.

(c) Passwords and Access Credentials

You are responsible for maintaining the confidentiality of your passwords and access credentials.

(d) Third-Party Products

The Services may provide access to Third-Party Products, which are subject to their own terms and conditions.

5. Fees and Payment

(a) Billing Policies

Certain aspects of the Services are provided for a fee. By using paid aspects, you agree to the Pricing and Payment Terms available at https://organicstack.com/pricing.

(b) Refunds

No refunds unless you have technical issues setting up the plugin and connecting to your site. Must be reported to us within 5 days of signing up via our contact page. Cancellations do not result in refunds.

(c) Free Trials

Free trials may be offered, and you will be billed automatically at the end of the trial period unless you cancel.

(d) Automatic Renewal of Subscription Fees

Subscriptions renew automatically unless canceled as described.

(e) Risk of Loss

Title and risk of loss for products purchased through the Services pass to you upon delivery to the carrier.

(f) Payment Information; Taxes

You agree to provide accurate payment information and pay any applicable taxes.

6. Confidential Information

Each party agrees to protect the other's Confidential Information and not disclose it except as necessary to perform its obligations under this Agreement.

7. Privacy Policy

Your use of the Services is subject to OrganicStack's Privacy Policy.

8. Warranty Disclaimer

The Services are provided "as is" without any warranties. OrganicStack disclaims all warranties to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify and hold OrganicStack harmless from any claims arising out of your use of the Services.

10. Limitations of Liability

OrganicStack's liability is limited to the maximum extent permitted by law.

11. Governing Law, Arbitration, and Class Action/Jury Trial Waiver

(a) Governing Law

This Agreement is governed by the laws of Texas.

(b) Arbitration

Disputes will be resolved through binding arbitration.

(c) Class Action/Jury Trial Waiver

You waive your right to participate in class actions and jury trials.

12. Miscellaneous

(a) Entire Agreement

This Agreement constitutes the entire agreement between you and OrganicStack.

(b) Modifications

OrganicStack may modify this Agreement from time to time.

(c) Export Regulation

You agree to comply with all applicable export control laws.

(d) US Government Rights

US Government users receive only those rights provided under this Agreement.

(e) No Waiver

No waiver of any term shall be deemed a waiver of any other term.

(f) Notices

Notices must be sent to OrganicStack's corporate headquarters.

(g) Assignment

This Agreement may not be assigned without prior written consent.

13. Content Retention, Fair Use, and Platform Integrity

(a) Content Retention & Interlinking

OrganicStack maintains a rolling content index to support platform features such as internal linking, content relationships, and publication history.

For each website or other connected property you add to the Services, OrganicStack may store up to a maximum of two thousand (2,000) posts per property. For each post within that set, we may retain the post data we sync or receive for that post, including (without limitation) identifiers, titles, URLs, permalink or link URLs, featured image URLs, and other fields needed for interlinking, publication history, and related features. When the two thousand (2,000) post maximum is reached, newly synced or newly generated content may replace the oldest stored posts for that property on a first-in, first-out basis.

(b) Fair Use & High-Volume Publishing

OrganicStack is designed to support scalable publishing workflows across a wide range of use cases. However, to maintain platform stability, performance, and fair usage across all customers, OrganicStack reserves the right to monitor usage patterns and implement reasonable limitations, controls, or safeguards on accounts that engage in unusually high or excessive publishing activity that may negatively impact platform performance or other users.

Such measures may include, but are not limited to:

• rate limiting
• temporary throttling of publishing activity
• adjustments to system access or processing priority

(c) Platform Integrity

OrganicStack reserves the right to define and enforce reasonable usage thresholds, including limits on publishing volume, processing frequency, and system resource utilization, at any time to ensure platform stability and fair access.

(d) Demonstration (Demo) Workspaces

The rolling content index, post limits, and fair-use rules in Sections 13(a)–(c) apply to Demonstration Accounts in the same way as to paid accounts, except that OrganicStack may apply lower caps or stricter throttling to demos. In addition, Section 2(l) governs demo-specific suspension, expiration, and deletion of Customer Property and tenant data; those rules control over any general retention statement elsewhere in this Agreement where an express conflict arises.

Contact Us

For any questions regarding this Agreement, please contact us at [email protected].

You can also contact us through our contact page.